Transfer passengers will now have an opportunity to discover Istanbul, the seamless hub of the global carrier, through its new ‘Stopover’ service
Turkish Airlines, the carrier that flies to more countries than any other airline in the world, has extended its ‘Stopover’ service to include transfer passengers departing from Pakistan, Kazakhstan, Australia, Algeria, South Africa and Nigeria travelling to selected destinations across the USA, Europe, South America, the UK, Ireland, the Far East, Middle East, North Africa and Asia.
Passengers travelling from Algeria, South Africa and Nigeria who have more than 20 hours of connection time in Istanbul can avail this service which was previously offered to passengers departing from Pakistan, Kazakhstan, Australia. ‘Stopover’ services offer passengers complimentary accommodation and a great opportunity to discover the unique beauty of Istanbul during their transit.
Passengers will receive an accommodation voucher from Turkish Airlines’ authorised staff after booking their flight. Using the voucher, economy class passengers will receive a one night stay at a 4-star hotel; and business class passengers a two night stay at a 5-star hotel in Sultanahmet and Taksim; popular neighbourhoods widely regarded as the central points of Istanbul.
Mr Ahmet Olmuştur, Turkish Airlines’ Chief Marketing Officer, said: “After receiving a positive response from our passengers we are excited to extend our ‘Stopover’ programme to more countries.
We want to provide our passengers an opportunity to experience Turkish hospitality and other attractions that the beautiful city of Istanbul has to offer. We are confident that our passengers will benefit from our service and will make the most out of it.”
Turkish Airlines continues to introduce measures to further improve customer satisfaction rates. The global carrier picked up the world’s “Best Business Class Lounge Dining” Skytrax award in 2017 for the third consecutive year according to this year’s survey results.
According to the results of the global survey, the customer satisfaction rate for the food & beverage services that Turkish Airlines offer at the Lounge has increased by 7% to 89%.
According to the results of the Turkish Airlines’ global survey specifically for American flights, business class passengers’ customer satisfaction for sound quality was up 13% to 82% in comparison to 2016, while customer satisfaction of the in-flight entertaintment system increased 7% to 77% during the same period.
The Stopover services are offered to- Passengers travelling from Pakistan to: USA, Canada, Schengen Countries, U.K., Ireland, Saudi Arabia (Only valid for Hajj and Umrah Passengers) Passengers travelling from Kazakhstan to: The USA, Canada, the UK, Ireland, Argentina, Brazil, Colombia, Panama, Cuba, Europe (Schengen Countries), Middle East (UAE, Qatar, Bahrain) South Africa (Durban, Johannesburg, Cape Town)
Passengers travelling from Australia to: Europe, the Balkans and Turkey Passengers travelling from Algeria to: Asia and the Far East and Middle East.
Passengers travelling from South Africa to: Asia and Far East and Americas (The USA, Canada, Argentina, Brazil, Colombia, Panama, Venezuela, Cuba), the UK, Ireland, Israel, Iran, Saudi Arabia, Morocco and Tunisia Passengers travelling from Nigeria to: Asia and Far East, Middle East, The Americas (The USA, Canada, Argentina, Brazil, Colombia, Panama, Venezuela, Cuba
