The Central Bank of Nigeria (CBN) wishes to alert the general public that cyber-criminals
are taking advantage of the current “COVID-19” pandemic to defraud citizens, steal
sensitive information, or gain unauthorized access to computers or mobile devices using
various techniques.
This trend is not peculiar to Nigeria as there has been a rise in COVID-19-related cybercriminal activities all over the world. Our priority is to ensure that Nigerian banking
customers are aware of the ongoing trend to prevent them from falling victim to such cybercrimes.
Some of the cyber-criminal activities using the COVID-19 pandemic are outlined below:
Phishing campaigns: cyber-criminals send out emails claiming to be from health
organizations such as the Nigerian Center for Disease Control (NCDC) or the World Health
Organization (WHO). The email may contain a link which, if clicked, steals login credentials
or other confidential information from the victim’s computer or mobile device.
Relief Packages: Cyber-criminals have also been sending messages via social media or
emails asking people to click on links to register in order to get their COVID-19 relief
packages from the Government or other organisations. They simply use this to get
confidential information from unwary victims. Relief package scams also come in the form
of phone calls asking people to provide their banking details to receive relief packages.
A sample is as seen below:
Impersonation: Cyber-criminals place calls to individuals claiming to be staff of their banks
and asking them to get mobile apps that would help them get through this pandemic period.
Such mobile apps are however used to steal information from the victims’ mobile phones
among other things. Criminals have also produced COVID-19 maps, which steal
information in the background.
To ensure that bank customers and citizens do not fall victim to these cyber-crimes, please
observe the following precautions:
i. Beware of and verify emails or phone calls claiming to be from NCDC, WHO or
Government, especially when such emails request your banking information or to
click on a link. Visit official websites of relevant organizations for desired information;
ii. Avoid clicking on links or attachments in emails that claim to have more information
regarding the COVID-19 pandemic;
iii. Avoid downloading mobile apps from untrusted sources; and
iv. Obtain relief package or other information from trusted news media.
While we work to keep safe physically and prevent further spread of the virus, members of
the public should endeavor to apply caution in order to beat not just the COVID-19 Virus
but also the cyber-criminals seeking to take advantage of its spread for nefarious acts.
The Central Bank of Nigeria will continue to monitor and investigate these activities and
provide updates as they occur.
Isaac Okorafor
Director, Corporate Communications
