Ecobank Nigeria Limited, a subsidiary of Ecobank Transnational Incorporated (ETI), is re-writing the story of many of its customers during this period of cash-downtimes in Nigeria.
The bank, known for springing up pleasant surprises on its teeming customers, rewarded four customers, who emerged winners in the Super Rewards deposit promo, with N1 million each.
The Super Rewards Campaign is a customer-focused initiative designed to reward customers’ loyalty and consistent use of the bank’s electronic payment platforms.
No wonder, today, Ecobank is the leading pan-African bank with operations in 36 countries across the continent. Findings show that Ecobank has a larger African footprint than any other bank in the world. Ecobank’s long-term success is intertwined with the sustainable development of the economies, societies and environment in which it operates.
It currently operates in countries in West, Central, East and Southern Africa, including Nigeria, Ghana, Kenya and Uganda. The Group also has a licenced operation in Paris and representative offices in Beijing, Dubai, Johannesburg, London and Luanda.
The Ecobank Group is a full-service bank focused on Middle Africa. It provides wholesale, retail, investment and transactional banking services to governments, financial institutions, multinationals, local companies, small and medium-sized enterprises (SMEs) and individuals.
Ecobank Nigeria is one of the country’s leading banks in terms of assets, customer base, deposits and branches. It has an online and real-time branch network in over 600 locations across the country.
During this cash crunch period, sustainability has been the bank’s watchword. It is at the core of the bank’s mission to build a world-class pan-African bank that contributes to the integration and socio-economic development of the continent.
The bank’s latest edition of Super Reward campaign, tagged, ‘Season 3.1,’ rewarded 100 customers monthly since November, 2022 with cash prizes of N50,000, while four customers won N1 million each at the end of the three-month campaign which ran between November 2022 to January 2023.
The four winners are; Mr John Sokeipiriala, Ahmed Said, Onashile Obafemi, and a couple with a joint account, Mr David Edokwe and Mrs Ifeoma Edokwe.
The scheme was introduced by the bank to reward customers’ loyalty. It was also to promote the use of its electronic payment channels that offered convenient banking.
In 2012, the group adopted an integrated and comprehensive approach to sustainability and created a common framework. This framework depicts sustainability in the context of the operational model of the organisation ensuring effective, efficient and sustainable utilisation of economic, social, human and natural capital. This framework reflects the bank’s commitment to drive economic transformation in Africa while protecting the environment and being a socially responsible financial institution with a world-class professional perspective.
Despite the falling economy, Ecobank has reassured that customers will be able to shop seamlessly and carry out all their transactions via its digital platforms, which include the Ecobank Mobile app, USSD *326#, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs, and PoS terminals, in this trying period.
Also available to customers is an extensive distribution network of over 60,000 Ecobank Xpress Point agency banking locations spread across the country.
The app, which is available for download on the Apple App Store and Google Play Store, makes it extremely easy to bank on the go 24/7, enabling customers to meet their payment needs anywhere and at any time directly from their mobile device.
Ecobank Mobile app allows customers to manage their accounts, send money, pay bills, buy airtime, pay merchants, and do other transactions across the 33 African countries where Ecobank is present. The mobile app is secure, reliable, convenient, and available to everyone. This is the time to tap into the endless possibilities embedded in digital banking.
Ecobank app offers customers more options for sending money to loved ones. They can send money instantly to the 33 African countries where Ecobank is present (subject to local regulations). They can transfer money to other bank accounts both domestically and internationally.
Amidst its rivals, Ecobank won the highly coveted Best Place to Work in Africa 2022 Award from the Best Place to Work organisation.
The Award honours organisations that exhibit the highest standards of excellence in Human Resources (HR) practices and employees’ experience. Ecobank is the first Pan-African bank to have been awarded the certification.
Ecobank Nigeria under the leadership of Bolaji Lawal, recognises that its staff and customers are its greatest asset. As a pan-African bank, Ecobank is intentional in deploying resources to attract, develop and retain the right talent.
It actively provides the tools and processes to achieve a performance-driven culture and enabling environment.
Therefore, receiving international recognition as being one of the Best Places to Work in Africa is a great honour for the pan-African bank.
Olamide Adeniji is a member of the editorial team of TheScript Newspaper
