Electricity Distribution Companies operating around the country deserve support from customers and members of the public, especially in this era of renewed hope.
A Yoruba adage says, adie n lagun, iye ara e ni ko je ka mo. Literally meaning, the rooster sweats, but its feathers hide its sweats. Let’s face the fact, Distribution Companies are trying endlessly to tackle the challenges facing the sector they man.
Issues around estimated billings, lack of pre-paid meters, energy theft, malfunctioning transformers among other debacles should be resolved for their smooth operation.
Eko Electricity Distribution Company, EKEDC has made efforts to render a smooth response to challenges of residents, while promising better services to customers around its network.
EKEDC under Dr. Tibuade Sanda to some extent has experienced some kind of good relationship with some of its customers. Some of them, like residents of FESTAC, Surulere, Sanya-aguda, Itire, Ikate among other communities in Lagos has shown some level of understanding. Beyond that, the management of this axis ensures regular engagement with the EKEDC management team.
Customers must note that challenges will not be overcome immediately, because resources needed to address them are not available at the moment.
Therefore, collaborating with Distribution Companies is the immediate and remote solution to address the critical ones first to ensure they are better served as customers.
The cost of accessories for installing distribution transformers is actually higher than the price of the transformers.
“Sometimes, customers bring up transformers without accessories and more often than not, the cost of accessories is higher than the cost of the transformer itself.”
To this end, communities, security agencies need to help protect electrical facilities from vandalism for effective distribution of power supply.
EKEDC is making efforts to take off some stumbling blocks to achieve its objective as an electricity provider in the heart of Lagos State.
Sanda said during an engagement: “we empathize with our customers. We also want them to succeed in their businesses, so they should pay their bills.
It is bridging the seemingly wide gap between itself and its customers, with a 24th century approach, resolving issues without complication.
EKEDC’s periodic convergence with customers gives them the knowledge about intricacies and dynamics of the electricity sector.
President Bola Tinubu should likewise ensure that Nigerians enjoy the benefit of his administration by focusing on the improvement of the Power sector.
Olamide Adeniji is a member of the editorial team of TheScript Newspaper