Everything the United Bank for Africa (UBA) does, it does it well! The bank is one of the few financial institutions that are committed to the promotion of financial inclusion in the country.
The bank boasts in the undisputed fact that for more than seven decades, it has been providing superior financial services to small businesses, corporations, governments, institutions and individuals globally.
UBA is one of the leading and most recognised banks to originate from sub-Saharan Africa. The Bank has growing operations in 20 African countries, the UK, USA, UAE and a representative office in France.
Its primary strategy is to focus on the customer and this informs why it always puts customers first. According to the bank, it achieves this through the deployment of three key levers – People, Process and Technology – to give our customers the best offerings and services.
UBA’s GMD Oliver Alawuba says, “UBA emphasises the core values of Enterprise, Execution and Excellence and aims to be the leading financial services institution as well as the undisputed Sustainable Financial Institution in Africa”.
United Bank for Africa (UBA) is adjudged to be Africa’s Global bank with a rich history spanning over seven decades. The bank which is headquartered in Lagos, Nigeria, is one of the most recognised financial institutions to originate from Sub-Saharan Africa with thriving operations in 20 African countries – Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d’ivoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda and Zambia.
UBA also operates in the United Kingdom and France and we are the only sub Saharan African bank with a deposit taking license in the USA. We officially opened for business in Dubai, the United Arab Emirates in 2022.
The bank under the leadership of its GMD, Oliver Alawuba keeps running with its primary business strategy to continue to focus on the customers, whom UBA describes as the undisputed employer.
UBA sees its esteemed customers and the dedicated workforce as very critical factors to its every day running even as it operates with the best of processes and technology.
Under Oliver Alawuba’s leadership, UBA is committed to ensuring a positive experience for its customers across all touch points. The bank continuously strives to simplify and streamline its process and ensure systems stability and reliable IT architecture to support our operations. During this cash-crunch tines faced by Nigerians, UBA proactively interrogates its systems, services and resources in order to constantly surpass the expectations of its customers.
The bank has made significant investments in training and development, nurturing our talents and unceasingly creating excitement within the Group by rewarding excellent performance via promotion, recognition and other forms of rewards.
Some time back, the bank led by Oliver Alawuba rewarded over 64 customers with cash prizes worth over N22.5 million at its super saver promo.
The promo saw different winners in different categories including UBA Bumper account, Savings account, Nextgen account and Kiddies and Teens account. The winners according to the bank emerged by saving a particular amount based on the category and maintaining a standing instruction over the months.
However, 10 UBA savings accounts holders were rewarded with 1 million each. Interestingly, as a bank that is also committed to educational pursuit of its young customers. The bank also rewarded 10 students of tertiary institutions and Youth Corps members which fall in the NextGen account category with pocket money rewards of N180,000 for a year, while 20 children with a UBA Kiddies or Teens Account got N200,000 school fees grant.
23 UBA Bumper account holders were rewarded with a grand prize of N2 million, N1.2 million, N500,000 and N100,000 while one domiciliary account holder got N1 million reward.
UBA has proven its expertise and capacity through the provision of corporate, commercial, SME, consumer and personal (retail) banking services to more than 27 million customers, served through diverse channels: over 1,000 business offices and customer touch points with 2,669 ATMs, 87,223 PoS, and robust online banking services. Additionally, UBA offers pension custody and related services.
The bank has proven expertise and capacity in key sectors of economies across Africa, especially in Oil and Gas, Infrastructure Finance, Agric, and Commodity/Export, and this positions us as a preferred partner for structured solutions to key governments and corporations operating in/into Africa.
The bank led by Oliver Alawuba has a culture of giving back to the society and appreciating its customers for standing with them over the years.
At UBA, the welfare and ultimate success of its customers and their financial freedom is at the Centre of everything that it does and this is why the bank keeps making millionaires, either by supporting businesses, or by rewarding customers for saving.
Its mission to be a role model for African businesses by creating superior value for all our stakeholders, abiding by the utmost professional and ethical standards, and by building an enduring institution has been very helpful in the day-to-day activities of its staff members.
No doubt, UBA’s business strategy is built on being the bank of choice for individuals and businesses across the African continent and for those who are wishing to do business in Africa.
Olamide Adeniji is a member of the editorial team of TheScript Newspaper